Our Story
Who We Are
Six distinctly different properties, two hotels brands, one group.
Swire Hotels is a group of individual hotel brands who set out to craft extraordinary hospitality experiences for our guests. Our two brands, The House Collective and EAST, are found all over the world, with The Upper House in Hong Kong, The Temple House in Chengdu, The Middle House in Shanghai, and EAST in Hong Kong, Beijing and Miami. Each of these hotels are exceptionally unique yet joined by a shared appreciation for aesthetics and service excellence.
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Our Parent Company
Swire Properties, our parent company, has a rich investment portfolio of office and retail properties, serviced apartments, hotels and luxury residential projects across prime locations in Asia and America. The interests of our people is at the heart of everything we do, along with visionary design, superior facilities and outstanding management services. In 2022, we’re marking our 50th anniversary with ORIGINAL. ALWAYS., a celebration of original thinking.
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Our Developments
Swire Hotels is always on the lookout for new places and opportunities for their next hotel, creating unique and intimate hospitality experiences for travellers everywhere.
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Meet Our Management Team
Swire Hotels is shaped by a group of industry leaders who each bring their unique characters and ideas to the table but share a common belief. That the greatest hospitality experiences are created where everyone, both guest and staff, are treated as individuals.
Brian Williams
Senior Advisor
Toby Smith
Chief Commercial Officer
Dean Winter
Managing Director
Teresa Muk
Head of Brand & Strategic Marketing
Charissa Chan
Head of People & Culture
Rob Cranston
Head of Finance
Chrissie Lincoln
Director of International Sales
Simon McHendry
Head of Development & Projects
Mark Passmore
Director of Operations – Chinese Mainland
Meet our general managers
Crafters of experiences and makers of memories, our General Managers take it upon themselves to understand every guest’s needs, and create encounters that are unique to both the guests and to the city.
Kristina Snaith-Lense
The Upper House
Christian Kronast
The Temple House
Olivier Dumonceaux
The Middle House
Jennifer Cheung
EAST Hong Kong
Andres Garcia
EAST Miami
